Refund Policy
Effective Date: May 25, 2024
Products
At Keystone Derm Surgery, we strive to ensure your satisfaction with our products. If for any reason you are not satisfied with a product purchased from us, you may return it within 30 days of the purchase date for a full refund, exchange, or store credit, subject to the following conditions:
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Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
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Condition of Products: Products must be returned in their original packaging and in an unused, resalable condition.
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Exclusions: Certain items, such as custom or personalized products, are non-refundable.
To initiate a return, please contact our customer service team at [insert contact information] for further instructions.
Services
All services provided by Keystone Derm Surgery are non-refundable. Once a service has been rendered, no refunds will be issued. We strive to provide the highest quality care and service, and we encourage you to communicate any concerns you may have before, during, or after your appointment.
Cancellation Policy
If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. This allows us to accommodate other patients and maintain efficient scheduling. Failure to provide sufficient notice may result in a cancellation fee. For any questions or concerns regarding our refund and cancellation policy, please contact us. Thank you for choosing Keystone Derm Surgery. We appreciate your understanding and cooperation.